top of page

General Policies

1. Payment:


1.1 All payments for products or services offered by SyncSols Private Limited must be made in full at the time of purchase.


1.2 We accept major credit and debit cards, as well as other payment methods specified on our website.


1.3 Prices displayed on our website are listed in INR and are exclusive of any applicable taxes and shipping charges, unless explicitly stated otherwise.


2. Shipping:


2.1 We offer shipping to India for all orders, unless otherwise explicitly specified on our website.


2.2 Shipping costs are calculated based on factors including the destination, weight, and dimensions of the items in your order. Customers can view the calculated shipping cost during the checkout process.


2.3 We endeavour to process and ship orders within 3 business days from the date of purchase. However, please note that processing times may vary during peak seasons.


2.4 Once your order is shipped, you will receive a shipping confirmation email containing tracking information. Please ensure that you provide accurate and up-to-date contact information to receive these notifications.


2.5 Delivery times may vary depending on the shipping method chosen and the destination. While we make every effort to ensure timely delivery, SyncSols Private Limited is not responsible for any delays caused by the shipping carrier, customs procedures, or unforeseen events.


3. Return and Refund:


3.1 Products are non-returnable unless the wrong product is supplied on our part.


3.2 Shipping and handling fees are non-refundable. If your return is approved, you will be responsible for the return shipping costs unless the return is due to a mistake on our part.


4. Cancellation:


4.1 Orders can be cancelled within [Cancellation Period] hours of placing the order, provided that the order has not yet been shipped.


4.2 To cancel an order, please contact our customer support at with your order details. Our team will confirm the cancellation if it falls within the stipulated cancellation period.


4.3 The order cannot be cancelled if it has already been shipped. In such cases, you may refer to our refund policy for further assistance.


5. General:


5.1 SyncSols Private Limited reserves the right to modify or update these terms and conditions at any time. Any changes will be effective immediately upon posting on our website or emailing you.


5.2 The information you provide during the purchasing process is used solely for the purpose of processing your order and will be handled in accordance with our Privacy Policy.


5.3 By making a purchase, you agree to comply with all the terms and conditions outlined herein.


Please review these terms and conditions carefully before making a purchase. If you have any questions, or concerns, or require clarification, do not hesitate to contact our customer support team at

Privacy Policy

Last Updated: 21-08-2023


SyncSols Private Limited is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.


Information We Collect:


We may collect certain information from you when you interact with our website or use our services, including:

- Personal information such as your name, email address, phone number, and postal address.

- Demographic information such as your age, gender, and preferences.

- Usage data, including information about how you navigate and interact with our website.

- Payment information, if you make a purchase through our website.


How We Use Your Information:


We may use the information we collect for various purposes, including:

- Providing and maintaining our services.

- Personalizing your experience and delivering content relevant to your interests.

- Processing transactions and sending transaction-related communications.

- Improving our website and services through analysis of usage patterns and user feedback.

- Communicating with you about updates, offers, promotions, and other news.

- Responding to your inquiries and providing customer support.

- Complying with legal obligations and enforcing our terms of service.


Cookies and Tracking Technologies:


We may use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our website. These technologies help us enhance your user experience, analyze usage patterns, and tailor content to your preferences. You can control the use of cookies through your browser settings.


Third-Party Links:


Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.


Data Security:


We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


Your Choices:


You have the right to:

- Access, update, or delete your personal information.

- Opt out of receiving promotional emails by using the unsubscribe link provided in the email.

- Set your browser to refuse cookies or be notified when cookies are being sent.


Children's Privacy:


Our services are not intended for individuals under the age of 6. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us to have the information removed.


Changes to this Privacy Policy:


We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective upon posting the updated policy on our website.


Contact Us:


If you have questions about this Privacy Policy or wish to exercise your rights related to your personal information, please contact us at


By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

bottom of page